FAQ
Popular Questions
Welcome to our FAQ page. Here you’ll find answers to the most common questions about our
services, policies, and support. If you don’t see the information you need, feel free to reach out
to our team directly.
Welcome to our FAQ page. Here you’ll find answers to the most common questions about our
services, policies, and support. If you don’t see the information you need, feel free to reach out
to our team directly.
A: JWT is a manufacturer with over 10 years of experience in silicone, rubber, and plastic. Our factory is located in China.
A: Yes, JWT provides both OEM and ODM services. You can customize the silicone foam sheet specifications according to your requirements.
A: JWT has set the MOQ. For trial orders or samples, we are flexible and open to discussion
A: Yes, JWT can provide samples for quality testing. Sample charges may apply and will be refunded once the bulk order is placed.
A: We usually accept T/T for samples and bulk orders.
Payment terms can be negotiated.
A: Normally, our lead time is 10-30 days after receiving the deposit. For large or customized orders, delivery time may vary.
A: We can ship by sea, air, or express (DHL, FedEx, UPS). We will recommend the most cost-effective solution depending on your order size and location.
A: We have strict QC procedures from raw materials to finished products. All items are inspected before shipment and comply with ISO/IATF/REACH/ROHS standards.
A: Yes, we warmly welcome you to visit our factory. Please contact us in advance to arrange your schedule.